About — GlenArbor Collective

To launch emerging leaders and renew veteran leaders.

Meet Jay

Jay spent 20+ years in the world of Information Technology. It began while completing his Bachelor of Business Administration degree (minor in Psychology) at the University of Wisconsin - Eau Claire. Much of this time was as a Project Manager, leading teams of 12-70 people in software application development and platform migrations.

During his years as Project Manager, Jay observed that success or failure of significant endeavors pivoted on the leaders’ approach and skills. This began a quest to understand leadership principles and cultivate key practices for himself and his colleagues. He then spent three plus years directing a leader development program at the consulting firm where he was a Partner.

Jay went on to complete his Masters degree from Liberty University (focused on Leadership). Recently, he has spent five years designing and implementing a Leader Development Initiative for a fast-growing, global organization— involving a team of five Facilitators/Coaches and nearly 300 management Participants. This included a customized approach (with content from Lencioni’s Table Group, FranklinCovey, TalentSmart, Arbinger Institute and Gallup Research).

Jay’s has a tremendous ability to connect with people that provides them great comfort in stepping into areas that are uncomfortable-- learning and growing as their coach. He challenges team members in a way that shows support, but also encouragement to look critically at things. Jay’s ability to design curriculum is unmatched. He helped build the structure that will continue to have a lasting impact on our leaders and employees.

Shane Z. – VP, Human Resources
Jay was an amazing partner in all aspects of our leadership development journey, from content creation to individual coaching. He communicates and inspires with succinct messaging that resonates with those around him.

Dave D. – President & COO
Jay has been a catalyst within our leadership development program over the past few years. His ability to develop and deliver meaningful content that is “memorable and applicable” to our leaders’ day-to-day roles has been incredible. The results of his efforts are measurable by the growth we’ve seen in our leadership teams.

Linda J. – Executive VP, Operations
Jay is able to take leadership theory and build frameworks and practical application guides. He is an inspirational leader who drives impactful conversations. He developed my capability to focus on the deeper WHY and strengthen the relationships in my teams.

Wendy K. – Director of HR Operations
Jay contributed to my leadership growth greatly. He not only provided the materials but helped me put it into action and apply it to real life situations. When I had a struggle, he gave me great tools to overcome those struggles, and get to the “root” of the issue. Jay helped me during a difficult career change, and helped bring me back into perspective, breaking things down into doable tasks, with the reminder to be patient. I am seeing the rewards with my team and how not only I have grown, but how we have grown as a team.

Lisa P. – Senior Director, Finance & Accounting Operations
Jay’s contributions and genuine concern for my growth as a leader is something I deeply value. When I bring my leadership challenges to Jay, he always has welcomed advice and great reminders of tools in my toolbox. His patience, listening ear and passion for continued leadership growth will be missed.

Laura R. – Manager, Assigned Accounts
I was fortunate to have Jay as my coach in my leadership development journey. Not only does his guidance and advice add tremendous value to my professional life, but also they have greatly benefited my personal life as well. “It is ok to say NO when there is a GREATER YES inside!” really resonates with me. It helps and guides me through my prioritization and decision-making processes.

Qi M. – Manager, Global Operations
What I appreciated most about Jay’s style was his emphasis on content application versus memorization. In short, it’s less what we know and more what we practice! I also cannot thank Jay enough for stressing that the goal should be constant improvement versus reaching some arbitrary endpoint. The best leaders realize this, and I count Jay among those.

Jack R. – Director, Enterprise Infrastructure
I am grateful that our company has had Jay’s leadership in our LDI investments and especially grateful to have had him as my coach. He has always challenged me to look for the learnings and opportunities in challenges, and to see the wins as clearly as the struggles. Through observing his style, I’m able to recognize the difference between coaching and other supporting roles we provide as leaders.

Autumn R. – Senior Manager, IT – Platform Ops & Modernization
I gained so much from leadership training over the last few years. I jumped into a management role without any guidelines or bumpers in place. The LDI sessions gave me the leadership structure that I lacked. It helped me realize what I was doing right and what I needed to adjust.

Pat B. – Director, Enterprise Data Systems
The Leader Development Initiative is exactly what I was looking for when I became a leader. I would not be the leader I am today without this program and Jay’s help! LDI has helped to make me grow, our team become stronger together and share open/honest feedback, build stronger relationships internally and externally. And this list goes on and on.

Carissa H. – Eastern Sales Manager

Board of Reference

GlenArbor’s Board of Reference is composed of practitioners who have served as work colleagues, advisors and/or accountability partners with Jay. Each person has been involved in some manner to help shape the frameworks, key concepts and critical practices that anchor GlenArbor’s approach to developing leaders and nurturing Healthy & Smart organizations.

Norris Anderson

Norris spent 35 years as a family physician, including serving in several leadership roles beyond his vocation in clinical care. He provided organizational and physician leadership for a large regional, multi- specialty clinic, as well as a community hospital.
Norris introduced and grew the quality improvement efforts in both local clinics and a community-based hospital. He also worked as Medical Director and eventually CEO for a 12-county Public Health Collaborative. A special emphasis was on innovative team-based care for at-risk/poor-health individuals and groups.
Ken Hendren

Ken is a US Army veteran, Electrical Engineer by training, and an organizational development specialist. His career experiences include customer support, product design review, organizational design, large-scale organizational change, and performance goal setting & outcome measurement.
Several years ago, Ken retired from the management ranks at Intel, has served as executive pastor at two large churches, and currently consults and advises senior leaders at multiple non-profit organizations.
Jane Goodyear

Jane has over twenty years of diverse experience as a human capital professional in Business Development, recruitment, coaching/mentoring, career planning and leadership development. Jane’s background also includes business experience in sales management and serving as a Career Coach.
Jane led the Menttium 100 program, a cross-company corporate mentoring program focused on developing high-potential talent and helped to launch their international program, now with enrollment from over 30 countries. Currently Jane is a Senior Client Partner at FranklinCovey, where she partners with clients to build Sustained Superior Performance—an approach to balancing the capabilities of the workforce with a defined process for achieving goals.
Carolyn Ramsey

Carolyn has extensive experience in Organizational Design & Development, Coaching, Change Management and Leader Development. For nearly 20 years— as either a consultant or in a senior management role— she has helped organizations cultivate greater effectiveness, navigate complex change and address significant challenges.
She is currently the Director of Organization Effectiveness & Talent for a highly successful, fast-growing company headquartered in Minnesota with offices in Germany, Netherlands, Israel, Hong Kong, China, South Korea and Japan. Carolyn is also certified through the International Coach Federation.
Gary Hipp

Trained as a medical doctor, Gary has spent the past 35 years leading and developing international teams and individuals in community development and organizational leadership. This has provided valuable experience in adult learning and coaching.
During this time, Gary spent 25 years serving as CEO/President of an international, not-for-profit organization whose mission was to empower communities and transform lives in some of the most impoverished regions of the world